All case studies250+ booking calls a month from Google Business Profile

Regional Bus Travel Company

A booking system, 5+ marketplace listings and an Instagram-to-DM funnel that turns profile visitors into ticket buyers around the clock.

Industry
Travel / Regional bus transport
Market
India (Chandigarh tricity)
Services
Website + booking system · Local SEO · Social media
Duration
Project + retainer
Engagement
Project build + ongoing retainer

01 The Situation

A regional bus operator across the Chandigarh-Mohali-Panchkula tricity had no website, no booking system and no searchable footprint. People searching "bus booking Chandigarh" found competitors, and tickets were booked only by phone - a process that stopped at 11 PM and couldn't scale.

02 The Approach

  1. Booking-first website

    A mobile-first booking site with route management, an admin dashboard for fleet operators and WhatsApp lead capture.

  2. Local SEO and marketplaces

    An optimised Google Business Profile and managed listings on 5+ travel marketplaces (MakeMyTrip, RedBus, JustDial and others), with route-level local keywords.

  3. Visual trust on Instagram

    On-location bus shoots and route highlights that work as a visual catalogue for tourists and corporate travellers.

  4. Auto-DM conversion flow

    Instagram auto-DM sequences that capture profile visitors, qualify intent and route them to booking, 24/7.

03 The Results

Booking calls a month from Google Business Profile alone
250+
Travel marketplaces actively managed
5+
Auto-DM funnel converting profile visitors
24/7

From no online presence to a bookings engine that keeps working outside business hours.

04 Stack & Tools

  • WordPress
  • Custom booking plugin
  • Google Business Profile
  • MakeMyTrip
  • RedBus
  • ManyChat
  • Instagram

Client name withheld for privacy.

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